Cookie Policy

How we use cookies and similar technologies

Last updated: 24 July 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit websites. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to recognise your device and remember information about your visit, such as your preferences and settings.

2. How We Use Cookies

We use cookies and similar technologies on our website for the following purposes:

  • Essential functionality: To enable basic features like page navigation, secure areas, and shopping baskets
  • Security: To protect against fraud and maintain security
  • Performance: To understand how visitors use our website and improve its performance
  • Analytics: To measure and analyse traffic and usage patterns

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be switched off in our systems.

Cookie Name Purpose Duration
PHPSESSID Maintains your session state across page requests Session
csrf_token Security token to prevent cross-site request forgery Session
cookie_consent Stores your cookie consent preferences 1 year

3.2 Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve site performance.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes unique users 2 years
_ga_* Google Analytics 4 - maintains session state 2 years
_gid Google Analytics - distinguishes users 24 hours

3.3 Marketing Cookies

These cookies may be set through our site by advertising partners to build a profile of your interests.

Cookie Name Purpose Duration
_gcl_au Google Ads - conversion tracking 90 days
_gac_* Google Ads - campaign tracking 90 days

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve our website and services. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

For more information, see Google's Privacy Policy.

Google Ads

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This helps us understand which ads lead to conversions on our website.

5. Managing Cookies

5.1 Cookie Consent

When you first visit our website, you will be shown a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these in the "Options" or "Preferences" menu of your browser. The following links may help:

5.3 Opt-Out Tools

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Impact of Disabling Cookies

If you disable or decline cookies, please note that some parts of our website may not function properly. For example:

  • You may not be able to log into your account
  • Your preferences may not be remembered
  • Some interactive features may not work

7. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. More Information

For more information about how we handle your personal data, please see our Privacy Policy.

If you have any questions about our use of cookies, please contact us: